We value your trust and want you to understand how we collect, use, protect, and share information about our users ("you" or "your"). This policy explains what personal data may be collected by NSW Pokies (collectively referred to as the "Services").
Collection of Personal Information
When you register an account with us, we may ask for your name, email address, country, language preferences, and other information. We may also collect device and browser information when you access our platform.
We do not require sensitive personal data such as government-issued ID numbers or financial details to provide our Services.
Account Registration Information
To create an account with us, we need the following basic information:
You are responsible for maintaining the confidentiality of your password and account registration information. You may update your personal details at any time within the platform settings menu.
Device and Browser Information
We collect technical data about your device, such as browser type, operating system version, and screen resolution to enhance user experience.
This information is stored securely on our servers, in compliance with industry standards for protection of sensitive data (e.g., encryption).
Usage Analytics and Behavioural Data
When you use the Services, we may collect analytics and usage behavioural data. This helps us understand how users interact with NSW Pokies features and identify areas for improvement.
We anonymise aggregated analytics to prevent identification of individual users.
Cookies and Tracking Technologies
To provide a seamless experience on our platform, we set "cookies" (small text files) in your browser or store similar tracking technologies on your device. Cookies help us:
You can disable cookies via the settings menu of most modern web browsers.
Communication Preferences
If you choose to subscribe to our newsletter or receive promotional notifications from NSW Pokies, we will process the following personal data in compliance with applicable regulations (e.g., consent-based processing).
We may send periodic emails containing marketing promotions and communications about new features. You can always opt-out of receiving these messages by visiting your account settings.
Data Storage and Retention
The Services securely store user-generated content and basic account registration information on our servers, which are maintained in compliance with industry-standard backup practices (e.g., multiple geographic redundancy).
Your data will be deleted promptly upon your request for deletion, unless otherwise required to comply with applicable laws or regulations.
Security and Account Protection
We use standard security protocols like HTTPS, secure login mechanisms (password hashing), and two-factor authentication to protect user accounts. All of these measures are in place to prevent unauthorized access to your personal data.
You agree to take responsibility for maintaining the confidentiality of your password and account registration information.
User Rights regarding Personal Data
Under applicable laws, you have rights over how we process your personal information:
To exercise these rights, contact our support team with details about the actions requested.
